24 Hour Help Lines

NEED CRISIS LINE  |  250 - 386 - 6323
NEED Crisis Website

24 hours a day, 7 days a week, crisis line service including: emotional support, crisis and suicide intervention, prevention and postvention, information and referral.

NEED YOUTH LINE  |  250 - 386 - 8255
NEED Crisis Website

Peer to peer, 4 - 10 PM daily, calls forwarded to 24 hour line after hours.

KIDS HELP PHONE  |  1 - 800 - 668 - 6868
Kids Help Phone Website

Toll-free, 24-hour, bilingual and anonymous phone and web counselling and referral service for children and youth. Professional counsellors provide support to young people.

BC NURSE LINE  |  811
Health Link Website

Provides 24-hour, health information and advice. Call to speak to a registered nurse or pharmacist from 5 p.m. to 9 a.m. every day, from anywhere in the Province.

PROBLEM GAMBLING HELP LINE  |  1 - 888 - 795 - 6111
BC Responsible Gambling Website

A 24-hour information and referral service for anyone who is adversely affected by their own, or another's gambling habit.

VICTIM LINK  |  1 - 800 - 563 - 0808
Victim Link Website

Confidential and available across BC and Yukon 24 hours a day, 7 days a week. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence.

Emergency Housing

VICTORIA WOMEN'S TRANSITION HOUSE  |  250 - 385 - 6611
Victoria Women's Transition House Website

Support and info for women who are experiencing abuse now or in the past. We provide safe shelter, counselling, support, find housing, navigate the various systems and act as advocates.

SANDY MERRIMAN HOUSE (WOMEN'S SHELTER  |  250 - 408 - 1408
Victoria Cool Aid Society Website

Women's Shelter. 809 Burdett Ave Victoria, BC.

HILL HOUSE TRANSITION HOUSE  |  250 - 479 - 3963

Transition house.

ANNIE'S PLACE TRANSITION HOUSE  |  250 - 342 - 2591
Sooke Transition House Society Website

Provides emergency shelter for women and their children who are in crisis resulting from family violence.

KIWANIS EMERGENCY YOUTH SHELTER  |  250 - 384 - 0778
Victoria Youth Empowerment Society Website

KEYS responds to a wide range of crisis, including parent/teen conflict, abuse issues and youth homelessness etc. Referrals can be made to the Shelter on a 24 hour basis by anyone in the community. 2117 Vancouver St. Victoria.

OUR PLACE  |  250 - 388 - 7112
Our Place Website

Offers a sense of belonging to Greater Victoria's most vulnerable citizens. We provide a home, nourishment and hope through living, sharing, learning and worshipping together. 919 Pandora St. Victoria.

Health, Trauma & Emotional Support

VICTORIA WOMEN'S SEXUAL ASSAULT CENTRE  |  250 - 383 - 3232
Victoria Women's Sexual Assault Centre Website

Supports, empowers and advocates for women who are survivors of sexual assault and sexual abuse. Are liaisons between individuals affected by sexual violence, the justice and medical systems and community services.

COOL AID COMMUNITY HEALTH CENTRE  |  250 - 385 - 1466
Cool Aid Community Health Centre Website

Provides shelter, housing, and community health services to adults experiencing marginalization in the Victoria area.

CHILD AND YOUTH MENTAL HEALTH  |  250 - 952 - 5073
Ministry of Children & Family Development Website

Services are offered throughout BC by the MCFD. They provide a wide range of community-based specialized mental health services to mentally ill children and their families. 201-4478 West Saanich Rd. Victoria

VICTORIA MENTAL HEALTH CENTRE  |  250 - 370 - 8175
Victoria Mental Health Centre

2328 Trent St. Victoria, BC.

MEN'S TRAUMA CENTRE  |  250 - 381 - 6367
Men's Trauma Centre Website

To provide psychological and practical support to males sixteen years and older who suffer from the effects of trauma, in order to facilitate their emotional healing. 203-1420 Quadra St. Victoria, BC.

SOOKE CRISIS AND REFERRAL CENTRE  |  250 - 642 - 0215
Sooke Crisis and Referral Centre Website

Provides assistance to individuals requiring emotional support and referral. Refers families in need to other agencies. 2043 Church Rd. Sooke, BC.

Housing & Child and Family Services

M'AKOLA GROUP OF SOCIETIES  |  250 - 384 - 1423
M'akola Group of Societies Website

Provides affordable and appropriate homes primarily for Aboriginal people on Vancouver Island.

SURROUNDED BY CEDAR CHILD & FAMILY SERVICES  |  1 - 855 - 383 - 2990
Surrounded By Cedar Child & Family Services Website

Provides child and family services rooted in cultural values and beliefs, to restore and enhance the strength and resiliency in the urban Aboriginal community.

BC ASSOCIATION OF ABORIGINAL FRIENDSHIP CENTRES  |  250 - 388 - 5522
BC Association of Aboriginal Friendship Centres Website

Promotes the Aboriginal Friendship Centres in British Columbia, acts as a unifying body. The Centres provide development programs to better the lives of Aboriginal people in BC.

Government Resources

HUMAN RESOURCES & SKILLS DEVELOPMENT CANADA  |  1 - 800 - 622 - 6232
Human Resources & Skills Development Canada Website

Supports Canadians in making choices that help them live productive and rewarding lives, and to improve their quality of life.

MINISTRY OF CHILDREN & FAMILY DEVELOPMENT  |  250 - 387 - 7027
Ministry of Children & Family Development Website

Provides programs and services to ensure that children and families are living in safe, caring and inclusive communities.

ABORIGINAL AFFAIRS & NORTHERN DEVELOPMENT  |  1 - 800 - 567 - 9604
Aboriginal Affairs and Northern Development Canada Website

Supports Aboriginal people and Northerners in their efforts to improve social and economic affairs, develop sustainable and healthy communities; and participate political, social and economic development.